Return Policy:
We actually have an extremely low return rate, which we thinks speaks to the
quality and service of our products and store! However, in the event you
do need to return an item, we try to make it "hassle free". An item may be returned or exchanged within 30 days of ship
date. Simply mail or bring the item back to us, letting us know which
item you would like to exchange for (or if you need a refund). We always
appreciate a note as to why you are returning or exchanging the item. Our
address is:
Buckles of Estes
160 W. Elkhorn Ave.
PO Box 4046
Estes Park, CO. 80517
** Please note that "PO Box 4046" MUST be stated in our address for any item mailed to us by post office mail!
The following conditions apply to refunds/exchanges:
1. An item may be returned or exchanged within 30 days of our ship date to
you.
2. Item must be in new/unused condition with all original tags and
packaging
3. NO COD's accepted
4. No returns on Custom orders
5. Shipping costs are not refundable (unless, of course, there was an
error on behalf of Buckles of Estes).
6. Customers are responsible for shipping charges on exchanges.
7. Items are refunded to the same credit card with which the order was
originally placed. (Or, if the item was paid for by check, we will mail
you a refund).
We try to be reasonable and fair -- so please always feel free just to call and
talk to us if you have questions or concerns not covered above. Our toll
free number is 970-586-8829.